User Terms & Conditions

1. Acceptance of Terms

These User Terms and Conditions ("Terms") govern your access to and use of the New Home Experts platform, operated by Mozaic Realty Group ("we", "us", or "our"). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Definitions

In these Terms:

• "Site" refers to the New Home Experts website and all related services.
• "User" refers to any individual who accesses or uses the Site.
• "Content" refers to all information, text, images, floor plans, community details, and other materials displayed on the Site.
• "Services" refers to the tools and features provided, including community search, tour booking, floor plan downloads, and the Lifestyle Matcher.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Site in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the Site, user accounts, or systems.
• Interfere with the proper functioning of the Site or introduce malicious code.
• Scrape, copy, or redistribute Content without our express written permission.
• Provide false, misleading, or inaccurate information in forms or inquiries.
• Use automated systems (bots, crawlers) to access the Site without authorization.

4. Member Accounts

To access certain features, you may need to create a member account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Real Estate Information

The Content on this Site, including community details, floor plans, pricing, availability, and builder information, is provided for informational purposes only and is subject to change without notice. While we strive for accuracy, we do not guarantee that all information is current, complete, or error-free. Prices, specifications, and availability are set by the respective builders and may change at any time. Always verify details directly with the builder or our agents before making any purchasing decisions.

6. No Professional Advice

Information provided on this Site does not constitute legal, financial, or real estate advice. While our agents are licensed real estate professionals, any specific advice requires a formal engagement. You should consult qualified professionals before making real estate decisions.

7. Communications & Consent

By submitting forms, booking requests, or downloading floor plans, you consent to receive communications from Mozaic Realty Group, including emails, phone calls, and text messages related to your inquiry. You may opt out of communications at any time by contacting us or using the unsubscribe link in our emails.

8. Third-Party Content & Links

The Site may include links to third-party websites and content (e.g., builder websites, PDF documents). We do not control and are not responsible for the accuracy, legality, or content of these external resources. Accessing third-party sites is at your own risk.

9. Intellectual Property

All Content on this Site, including text, graphics, logos, images, and software, is the property of Mozaic Realty Group or its licensors and is protected by Canadian and international copyright laws. You may view and use the Site for personal, non-commercial purposes only. Unauthorized reproduction, distribution, or modification of any Content is prohibited.

10. User-Submitted Information

When you submit information through forms or inquiries, you grant us a non-exclusive, royalty-free license to use that information for the purposes described in our Privacy Policy, including communicating with you and sharing relevant details with builder partners and agents.

11. Limitation of Liability

To the fullest extent permitted by law, Mozaic Realty Group and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Site, including but not limited to reliance on any Content, delays or interruptions in service, or unauthorized access to your data. The Site is provided on an "as is" and "as available" basis.

12. Disclaimer of Warranties

We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Indemnification

You agree to indemnify and hold harmless Mozaic Realty Group, its officers, agents, and employees from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the Site or your violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Alberta.

15. Changes to These Terms

We may revise these Terms at any time by posting updated terms on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

16. Contact

If you have questions about these Terms, please contact us: